Flatline leads brands in the digital world
The luxury standard in digital

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| 4.9 out of 120+ reviews

7+ | Awards won

2 times | Agency of the year

YOUR DIGITAL PULSE

OUR CASES

Services

eCommerce

Building the future of commerce where beauty meets performance. As a Shopify Premier Partner, we craft Shopify Plus experiences built to scale defining the luxury standard in eCommerce.

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Marketing

Creating momentum where strategy meets emotion. From data to desire and creativity to growth, we build ecosystems that connect - setting the luxury standard in digital marketing.

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Web design

The best in class, automated corporate websites and platforms. Built to scale and designed to inspire, every detail reflects our atelier philosophy - setting the luxury standard in digital design.

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AI Consultancy

Recognized as a leader in applied AI strategy, we guide companies through every phase of their AI journey, from ideation to execution. We help you with exploring automation, predictive analytics, or custom AI tooling and we turn complexity into clarity. 

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Our Clients

Whether you’re looking for a new online store, are migrating from your current platform, or need ongoing support to optimise your existing site, we’ve got you. We’ve created some of the most memorisable experiences for our clients.

SMALL-MEDIUM ENTERPRISE

CORPORATE ENTERPRISE

Thinking

How to calculate the Total Cost of Ownership (TCO) for your eCommerce store

Running a successful eCommerce business requires more than just a great product and marketing strategy. Understanding the Total Cost of Ownership (TCO) is crucial for making informed decisions about your platform, tools, and long-term scalability. Whether you’re on Shopify, Magento, or another platform, calculating your TCO can help you uncover hidden costs and optimize your...

Turning one-time buyers into a second purchase: the flow architecture behind repeatable revenue

The second purchase flow architecture that earns a repeat order is not a fixed list of emails. It is a routing system: an entry trigger at the first order, a branch by what the customer bought and how they were acquired, a sequence timed to the moment they are still paying attention, and a clean...

Acquisition or retention_ deciding where the next euro actually returns

Acquisition or retention: deciding where the next euro actually returns

It is budget season, and two line items are competing for the same money. One funds another month of Meta and Google. The other funds the flows, the loyalty logic, and the post-purchase work that turns a first order into a second. Most teams settle it with a percentage split copied from somewhere: 70/30, 60/40,...

Acquisition keeps getting more expensive_ shifting weight to the channels you already own

Acquisition keeps getting more expensive: shifting weight to the channels you already own

The paid budget went up again this quarter, and the new-customer count stayed flat. Same campaigns, same creative discipline, more spend to stand still. Most teams read that line as a bidding problem and go hunting for a cheaper channel or a sharper audience. Rising customer acquisition cost is rarely a bidding problem. It is...

How Much of Your Marketing Budget Should Go to Retention vs Acquisition_

How Much of Your Marketing Budget Should Go to Retention vs Acquisition?

The number you have probably been handed is that retention should get 15 to 25 percent of your marketing budget. It is a real figure from real practitioners, and applying it to your business is still a mistake, because it is a range for one revenue band with its conditions stripped off. The honest answer...

The Cheapest LTV Lever You Already Own_ Post-Purchase Flows and the Second-Purchase Problem

The Cheapest LTV Lever You Already Own: Post-Purchase Flows and the Second-Purchase Problem

Every brand under acquisition pressure already owns the highest-return automation in its stack, and most have it half-built. The post-purchase flow costs nothing in media, it speaks only to customers you have already paid to acquire, and it works the single inflection where lifetime value actually compounds: the second purchase. There is a catch that...