Flatline leads brands in the digital world
The luxury standard in digital

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| 4.9 out of 120+ reviews

7+ | Awards won

2 times | Agency of the year

YOUR DIGITAL PULSE

OUR CASES

Services

eCommerce

Building the future of commerce where beauty meets performance. As a Shopify Premier Partner, we craft Shopify Plus experiences built to scale defining the luxury standard in eCommerce.

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Marketing

Creating momentum where strategy meets emotion. From data to desire and creativity to growth, we build ecosystems that connect - setting the luxury standard in digital marketing.

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Web design

The best in class, automated corporate websites and platforms. Built to scale and designed to inspire, every detail reflects our atelier philosophy - setting the luxury standard in digital design.

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AI Consultancy

Recognized as a leader in applied AI strategy, we guide companies through every phase of their AI journey, from ideation to execution. We help you with exploring automation, predictive analytics, or custom AI tooling and we turn complexity into clarity. 

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Our Clients

Whether you’re looking for a new online store, are migrating from your current platform, or need ongoing support to optimise your existing site, we’ve got you. We’ve created some of the most memorisable experiences for our clients.

SMALL-MEDIUM ENTERPRISE

CORPORATE ENTERPRISE

Thinking

How to calculate the Total Cost of Ownership (TCO) for your eCommerce store

Running a successful eCommerce business requires more than just a great product and marketing strategy. Understanding the Total Cost of Ownership (TCO) is crucial for making informed decisions about your platform, tools, and long-term scalability. Whether you’re on Shopify, Magento, or another platform, calculating your TCO can help you uncover hidden costs and optimize your...

Why 'More Ad Spend' Stopped Being a Growth Strategy for DTC Brands

Why ‘More Ad Spend’ Stopped Being a Growth Strategy for DTC Brands

For most of the last decade, a direct-to-consumer brand could grow by spending more. Put another dollar into acquisition, get more than a dollar back, repeat. That loop has quietly broken, and the reason is arithmetic rather than fashion: acquisition costs have climbed while the margin that has to absorb them has shrunk, so the...

Traffic up, revenue flat_ how to find where your store actually leaks conversion

Traffic up, revenue flat: how to find where your store actually leaks conversion

When traffic is up and revenue is flat, the money is leaking somewhere between the click and the payment, and the usual reflex, blame the ads and buy more traffic, sends good money after a leak it cannot reach. Revenue is traffic multiplied by conversion rate multiplied by average order value, so if traffic rose...

Shopify Specialist, Creative Studio or Full-Service Commerce Agency

Shopify Specialist, Creative Studio or Full-Service Commerce Agency: Which Model Fits Your Team?

The Shopify specialist vs full-service ecommerce agency decision is not a contest between depth and breadth. It is a question of dependencies. Choose a specialist when the assignment is narrow and your team can coordinate the surrounding work. Choose a creative studio for brand-led experience. Choose full-service when several commerce workstreams must move as one....

The Shopify Agency Shortlist Scorecard (100-Point Tool)

The Shopify Agency Shortlist Scorecard: Compare Technical Fit, Delivery Risk and Growth Support

A polished pitch can make Shopify agencies sound equally capable while concealing different teams, assumptions, and operating models. A Shopify agency shortlist scorecard turns that ambiguity into a 100-point comparison of technical fit, delivery risk, and growth support. It combines weighted criteria with pass/fail gates so presentation quality cannot compensate for a capability gap. Copy...

Project Handover or Long-Term Partner_ Choosing a Shopify Post-Launch Model

Project Handover or Long-Term Partner? Choosing a Shopify Post-Launch Model Before You Sign

Choose a Shopify agency post-launch support model by assigning each operational workstream to the team with the right capability, capacity, and accountability. A complete handover works for capable internal teams. A retained partner suits continuing specialist demand. A hybrid model divides ownership. Define that model before signing, not in the final week before launch. The...