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Maretti Lighting

Making specialist work easier to scale

Making specialist work easier to scale

CLIENT

Maretti Lighting

YEAR

2026

What happens when specialist expertise meets an AI-assisted workflow

Custom Development

B2B

Consumer goods & electronics

Maretti Lighting

The challenge — The expertise was there. The workflow needed to catch up.

The challenge — The expertise was there. The workflow needed to catch up.

Maretti Lighting brings together lighting design, technical expertise and specialist knowledge. Every project can involve detailed product specifications, client requirements, technical information and design decisions. The challenge is not a lack of expertise. It is the amount of work required to move that expertise through the business. From finding the right product specifications to preparing lighting plans, creating visualisations and putting together proposals, specialists spend valuable time moving information between systems. As the number of projects and data sources grows, those manual steps take more time without adding more value. The opportunity was to identify which parts of the workflow AI and automation could handle, while keeping the specialist firmly in control of the decisions that require experience.

Maretti Lighting brings together lighting design, technical expertise and specialist knowledge. Every project can involve detailed product specifications, client requirements, technical information and design decisions. The challenge is not a lack of expertise. It is the amount of work required to move that expertise through the business. From finding the right product specifications to preparing lighting plans, creating visualisations and putting together proposals, specialists spend valuable time moving information between systems. As the number of projects and data sources grows, those manual steps take more time without adding more value. The opportunity was to identify which parts of the workflow AI and automation could handle, while keeping the specialist firmly in control of the decisions that require experience.

Maretti Lighting

Flatline’s approach — Automate the work around the specialist

Flatline’s approach — Automate the work around the specialist

Flatline looked at the process from the information coming in to the work going out. Rather than replacing the specialist, the workflow was designed to give them the information, tools and first outputs they need at each stage. AI connects project context, product data and technical specifications, then helps move that information into lighting plans, visualisations and proposals. The specialist remains responsible for reviewing and adjusting the output, while the repetitive preparation happens in the background.

Flatline looked at the process from the information coming in to the work going out. Rather than replacing the specialist, the workflow was designed to give them the information, tools and first outputs they need at each stage. AI connects project context, product data and technical specifications, then helps move that information into lighting plans, visualisations and proposals. The specialist remains responsible for reviewing and adjusting the output, while the repetitive preparation happens in the background.

Maretti Lighting
Maretti Lighting
Maretti Lighting
Maretti Lighting

From project brief to lighting plan and proposal

The first step was a workflow where relevant information can be accessed without constantly moving between systems. The AI architecture explored connections between CRM data, internal tools and product information, with MCP as the layer for accessing and structuring that information. From there, the flow runs from architect’s drawing to CRM data, product and spec lookup, lighting plan, 3D render and proposal. AI and automation handle the preparation and repetitive steps. The specialist adjusts the output where experience and judgement are required, then reviews and sends the proposal instead of assembling every element manually.

AI access to the wider commerce picture

The AI layer can also extend beyond individual projects. The workshop explored how data from Shopify, Meta Ads, Google Ads, Klaviyo and Google Search Console could be brought together through a shared commerce data layer, with Commerce365 as the central place for that data. A question such as “Why did last week’s sales drop?” then moves from a manual reporting exercise to something AI can analyse across multiple data sources. AI is not only helping with operational workflows. It also makes the information behind the business easier to understand and act on.

Maretti Lighting

RESULTS

The AI layer can also extend beyond individual projects. The workshop explored how data from Shopify, Meta Ads, Google Ads, Klaviyo and Google Search Console could be brought together through a shared commerce data layer, with Commerce365 as the central place for that data.A question such as “Why did last week’s sales drop?” then moves from a manual reporting exercise to something AI can analyse across multiple data sources. AI is not only helping with operational workflows. It also makes the information behind the business easier to understand and act on.

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