CASE STUDY

Van Poelgeest x Flatline Agency

Customer satisfaction to the core – a wide choice with the accessibility of your neighbourhood dealership, exactly the mentality Flatline Agency thrives for.


INTRODUCTION

Van Poelgeest — Customer satisfaction to the core

View live website

One of the largest BMW and MINI dealers of the Netherlands.

Challenge - Customer satisfaction to the core

The automotive industry is highly developed and competitive when it comes to customisation. Van Poelgeest, as the leading BMW and MINI car dealer in the Netherlands, reached out to us to create something that makes them stand out and that brings more value to their customers.

Approach - A seamless purchasing experience

Flatline created a Shopify-based webshop for car accessories as well as a full marketing stack setup with Klaviyo, Gorgias and Reviews.io, giving customers the ability to enter their plate number and find the exact fitting pieces for their car and generating a seamless purchasing experience.


THE PROJECT

Custom car-license checker

For Van Poelgeest, we integrated a custom car-license checker, ensuring customers see only parts compatible with their vehicles. This innovation simplifies the shopping experience, boosts customer satisfaction, and positions Van Poelgeest as a leader in personalized automotive retail.

Product videos for higher conversion

We enhanced Van Poelgeest’s product listings with high-quality videos, providing a dynamic view of car parts and accessories. These videos significantly increase user engagement and conversion rates by offering an immersive and informative shopping experience.

Full on-site support

Flatline Agency offered Van Poelgeest comprehensive on-site support, from webshop design and development to fulfillment setup and staff training. This end-to-end approach ensured a smooth launch, showcasing our commitment to empowering Van Poelgeest’s digital transformation and eCommerce success.

Breaking Boundaries, Building Dreams



RESULTS

Car-license checker

1
+

Time to target reached

6
weeks


Flatline Agency's Amsterdam office
TIMELESS ELEGANCE

Any questions we can answer for you?

We are happy to combine our expertise with your brand to brainstorm on what could be the best next steps which can increase bottom-line results

COMMERCIAL DIRECTOR

Dylan Laseur

Dylan Laseur Commercial Director at Flatline Agency

YOUR DIGITAL PULSE

OTHER CASES

Budweiser cans

CUSTOM DEVELOPMENT, B2C, FOOD & BEVERAGES, CORPORATE ENTERPRISE, MARKETING & GROWTH, ECOMMERCE

Bud

READ CASE STUDY

ECOMMERCE, RE-PLATFORMING, MARKETING & GROWTH, B2C, FASHION, SMALL - MEDIUM COMPANY

OGÉR

READ CASE STUDY

ECOMMERCE, MARKETING & GROWTH, B2C, FASHION, CORPORATE ENTERPRISE

BALR.

READ CASE STUDY
Samsung S23 Ultra

DESIGN, B2C, CONSUMER GOODS & ELECTRONICS, CORPORATE ENTERPRISE

Samsung

READ CASE STUDY
Doctor attending to a small child

MARKETING & GROWTH, CORPORATE WEBSITE, B2C & B2B, MEDICAL, BUSINESS & PROFESSIONAL SERVICES, CORPORATE ENTERPRISE

MyTomorrows

READ CASE STUDY
This site is registered on wpml.org as a development site. Switch to a production site key to remove this banner.