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Insights

We love to stay ahead of things, especially when they add value for everyone. Our Flatline Journal incorporates insights on all of our favorite topics and updates, making sure to always be on top of things.

Featured story

Shopify Summer '26 Editions What actually changed

What Shopify Summer ’26 Editions Actually Changes for Plus Brands (and What’s Just Recycled)

Open five Summer ’26 Editions roundups and you will read the same number five times: more than 150 updates. The number is accurate. It is also the least useful thing about the release. A feature count measures how busy Shopify’s product teams were over six months. It does not measure how much of that work...

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Market innovations

Together we made the decision that for this project we needed the ability to move fast and be agile. We wanted flexibility so we could run a single, multi-currency storefront (but still use the Shopify checkout).


High add-to-cart, low checkout completion_ reading the drop-off between intent and purchase

High add-to-cart, low checkout completion: reading the drop-off between intent and purchase

High add-to-cart with low checkout completion is not a sign of indecision. A high add-to-cart rate is itself evidence of intent, because people do not fill a cart they do not want, so a cart that never checks out is friction with a location rather than a shopper who changed their mind. The gap between...

Blended CAC Is Lying to You_ The DTC Numbers That Decide Whether Growth Is Profitable

Blended CAC Is Lying to You: The DTC Numbers That Decide Whether Growth Is Profitable

The acquisition number on your dashboard is probably making your spend look healthier than it is. Blended customer acquisition cost divides all your ad spend by all the customers you got, and the customers you got include returning buyers you did not pay to acquire. Those free orders sit in the math and quietly subsidise...

Why 'More Ad Spend' Stopped Being a Growth Strategy for DTC Brands

Why ‘More Ad Spend’ Stopped Being a Growth Strategy for DTC Brands

For most of the last decade, a direct-to-consumer brand could grow by spending more. Put another dollar into acquisition, get more than a dollar back, repeat. That loop has quietly broken, and the reason is arithmetic rather than fashion: acquisition costs have climbed while the margin that has to absorb them has shrunk, so the...

Traffic up, revenue flat_ how to find where your store actually leaks conversion

Traffic up, revenue flat: how to find where your store actually leaks conversion

When traffic is up and revenue is flat, the money is leaking somewhere between the click and the payment, and the usual reflex, blame the ads and buy more traffic, sends good money after a leak it cannot reach. Revenue is traffic multiplied by conversion rate multiplied by average order value, so if traffic rose...

Shopify Specialist, Creative Studio or Full-Service Commerce Agency

Shopify Specialist, Creative Studio or Full-Service Commerce Agency: Which Model Fits Your Team?

The Shopify specialist vs full-service ecommerce agency decision is not a contest between depth and breadth. It is a question of dependencies. Choose a specialist when the assignment is narrow and your team can coordinate the surrounding work. Choose a creative studio for brand-led experience. Choose full-service when several commerce workstreams must move as one....

The Shopify Agency Shortlist Scorecard (100-Point Tool)

The Shopify Agency Shortlist Scorecard: Compare Technical Fit, Delivery Risk and Growth Support

A polished pitch can make Shopify agencies sound equally capable while concealing different teams, assumptions, and operating models. A Shopify agency shortlist scorecard turns that ambiguity into a 100-point comparison of technical fit, delivery risk, and growth support. It combines weighted criteria with pass/fail gates so presentation quality cannot compensate for a capability gap. Copy...

eCommerce

High add-to-cart, low checkout completion_ reading the drop-off between intent and purchase

High add-to-cart, low checkout completion: reading the drop-off between intent and purchase

High add-to-cart with low checkout completion is not a sign of indecision. A high add-to-cart rate is itself evidence of intent, because people do not fill a cart they do not want, so a cart that never checks out is friction with a location rather than a shopper who changed their mind. The gap between...

Claude Commerce Agents_ What Retailers Should Build First

Claude Commerce Agents: What Retailers Should Build First

Your engineering team can now clone a working shopping agent and merchant agent before the first architecture workshop. That makes the demo easier, but it does not decide what your retailer should automate first. Claude Commerce Agents is Anthropic’s open-source blueprint for building customer-facing shopping agents and internal merchant agents with Claude. It supplies reference...

One store or many deciding your multi-market or multi-brand architecture before you scale

One store or many: deciding your multi-market or multi-brand architecture before you scale

The one-store-or-many question usually gets answered by whichever option is easiest to launch this quarter, or by whichever a platform demo made look effortless. That answer holds until scale, when the store you stood up for convenience turns out to be the one you now have to rebuild. Multi-store vs single-store architecture should not start...

Opening your first physical store_ why online and offline immediately compete for inventory and customers

Opening your first physical store: why online and offline immediately compete for inventory and customers

The store opens on a Saturday. The fit-out is done, the POS hardware is on the counter, staff are trained, opening stock is on the shelves. The launch plan covered all of it. What the plan did not cover is what happens the first time a customer buys the last of something in-store while the...

The eCommerce Scaling Decisions Brands Reach Too Late Channels, Platform, and Operating Model

The eCommerce Scaling Decisions Brands Reach Too Late: Channels, Platform, and Operating Model

Three decisions shape what an eCommerce business can become, and most brands make all three without noticing. Channel mix gets decided by whoever said yes to a wholesale enquiry. Platform gets decided by whoever built the first store. Operating model gets decided by nobody, accumulating instead out of hiring order and the shape of the...

Procurement Integration for eCommerce_ How Enterprise Buyers Order Through Their Own Systems

Procurement Integration for eCommerce: How Enterprise Buyers Order Through Their Own Systems

Your largest buyers are not browsing your storefront. A procurement manager at a company spending six figures a year with you opens SAP Ariba or Coupa, selects your name from an approved vendor list, and lands in your catalog through a session their own system opened. They fill a cart, send it back, and the...

Email marketing

Klaviyo – a reimagined CDP for businesses of all sizes

“Store, manage, and analyse customer data at scale”- klaviyo The marketing automation platform just released a CDP Update, enhancing eCommerce businesses Customer management and extending their service.Now, with Klaviyo, we are able to increase CLV with more personalisation and in dept analytics, while reducing total cost of ownership, increasing efficiency, and improving data accuracy. Let’s...

What are new Klaviyo features?

Klaviyo announced several new features that can enhance your user experience in the Fall 2022 Klaviyo Product Event. The theme of this event is "Build it with Klaviyo" They introduced the new features in 3 separate sections Data-driven solutions, smarter experiences, and stronger performance. Let's check their new features together!!

How to migrate from Yotpo to Klaviyo

Yotpo officially announced that its native email and SMS products will sunset on December 31, 2025. This change affects thousands of eCommerce brands, especially in Europe, who have been relying on Yotpo’s all-in-one stack to run their customer retention flows. The shift comes as Yotpo sharpens its focus on Reviews and Loyalty, two areas where...

The logo of Klaviyo One, a comprehensive customer data platform (CDP) that revolutionises business growth and customer engagement.

What is Klaviyo One?

Klaviyo One is the all-in-one platform to grow your business. Klaviyo has always been a powerful email marketing tool, but with the release of Klaviyo One, they are now a complete customer data platform (CDP). This means that you can now manage all of your customer data in one place, and use it to drive...

Klaviyo WhatsApp Marketing shaping the future of global engagement

When Klaviyo first introduced Klaviyo WhatsApp Marketing in beta, it signaled a new era for brands aiming to connect with customers beyond email and SMS. That early version gave eCommerce leaders a glimpse of what conversational commerce could look like if powered by Klaviyo’s data-driven platform. Now the feature is officially launched, transforming WhatsApp from...

Revolutionizing B2C customer interactions with Klaviyo CRM

If you are building or managing an online store, you may be familiar with Shopify. In today’s competitive eCommerce landscape, businesses need more than just basic tools to stay ahead. That’s where Klaviyo’s B2C CRM platform comes in a comprehensive solution designed specifically for customer-centric businesses. Whether you’re looking to create personalized marketing campaigns, analyze...

Web 3.0

What is decentralized social media? Pros and Cons

Decentralized social media is a type of online platform that is not owned or controlled by a single entity, but rather is built and maintained by a community of users. After Elon Musk took over Twitter, more and more people are interested in decentralized social media. But why? What makes people move to decentralized social...

Exploring the Impact of Web3 on Online Shopping: A Look at the Future of Ecommerce

The world of online retail is about to undergo a significant transformation thanks to the emergence of Web3 technologies. Web3, also known as Web3, is the next generation of the internet, where users have more control over their data and can interact with the internet in a more decentralized and trustless way. In 2023, applying...

Blockchain render

A simple explanation of blockchain

The cryptocurrency hype – should we all buy it right away? Some questions are relevant in order to understand the phenomena called the blockchain. When you voted, did you think about whether your vote really counted? If you meet someone online, how do you know that they really are who they claim to be? When...

Ethereum merge

Ethereum merge is completed: Why is this a big deal?

Ethereum, the second-largest cryptocurrency, adopted a new operating system that consumes 99.9% less energy on the 14th of September in US time zones. This operating model change on the blockchain is called the merge.

Corporate Websites

Season 2/1: Framer’s what, how, and why

Let’s learn how to design, share, and publish your new website faster than ever with no code. At Flatline, we’re excited to announce that we will release a new blog series. This, as the title suggests, will cover how to use Framer to the best of its ability. Our first release will explain “what” Framer...

The future of Corporate Websites— a journey into scalability

A corporate website is more than just a digital storefront – it’s the central hub of your brand’s online presence. As businesses evolve and expand their global footprint, the need for corporate websites that are not only visually striking but also highly functional, scalable, and future-proof becomes paramount. We understand the intricate balance required to...

Framer Fall Event 2024: Revolutionizing web design with new features

At this year’s Framer Fall Event, we witnessed groundbreaking updates that are set to transform how we design, animate, and manage web projects. We’re genuinely thrilled about these enhancements! Let’s dive in and explore how these new features will enhance the workflow and make the web design process feel more seamless and engaging. A quick...

Framer vs. WordPress: A quick comparison

Creating and managing a website today involves choosing the right platform that aligns with your needs and skills. Two popular choices are Framer and WordPress. Both have their strengths and target audiences, but which one is the right fit for you? Let’s dive into a quick comparison of Framer and WordPress, examining their features, ease...

Season 2/2: Mastering Framer’s most useful features in 5 minutes

Learn how to create your new intuitive, and beautiful experiences with Framer Welcome back to our Framer blog series. In our previous blog post, we started discovering how Framer can transform the process of designing, sharing, and publishing websites and prototypes without the need for coding knowledge. Framer is a comprehensive design tool tailor-made for...

Framer Analytics just got better: Here’s what’s new

Framer has just launched a major update to its analytics platform, and as website specialists, we at Flatline Agency couldn’t be more excited. If you’re a website owner, manager, or even a decision-maker looking to optimize your digital presence, this update deserves your attention. The new Framer Analytics is designed to simplify website data while...

Marketing

Blended CAC Is Lying to You_ The DTC Numbers That Decide Whether Growth Is Profitable

Blended CAC Is Lying to You: The DTC Numbers That Decide Whether Growth Is Profitable

The acquisition number on your dashboard is probably making your spend look healthier than it is. Blended customer acquisition cost divides all your ad spend by all the customers you got, and the customers you got include returning buyers you did not pay to acquire. Those free orders sit in the math and quietly subsidise...

Why 'More Ad Spend' Stopped Being a Growth Strategy for DTC Brands

Why ‘More Ad Spend’ Stopped Being a Growth Strategy for DTC Brands

For most of the last decade, a direct-to-consumer brand could grow by spending more. Put another dollar into acquisition, get more than a dollar back, repeat. That loop has quietly broken, and the reason is arithmetic rather than fashion: acquisition costs have climbed while the margin that has to absorb them has shrunk, so the...

High add-to-cart, low checkout completion_ reading the drop-off between intent and purchase

High add-to-cart, low checkout completion: reading the drop-off between intent and purchase

High add-to-cart with low checkout completion is not a sign of indecision. A high add-to-cart rate is itself evidence of intent, because people do not fill a cart they do not want, so a cart that never checks out is friction with a location rather than a shopper who changed their mind. The gap between...

Traffic up, revenue flat_ how to find where your store actually leaks conversion

Traffic up, revenue flat: how to find where your store actually leaks conversion

When traffic is up and revenue is flat, the money is leaking somewhere between the click and the payment, and the usual reflex, blame the ads and buy more traffic, sends good money after a leak it cannot reach. Revenue is traffic multiplied by conversion rate multiplied by average order value, so if traffic rose...

A digital foundation that scales with the business_ architecture for new markets, stores, and brands

A digital foundation that scales with the business: architecture for new markets, stores, and brands

There is a version of your store that ships fast, launches clean, and serves your current market perfectly, and it is not the same store as the one that can absorb your second market, your first physical location, or a sister brand two years from now. A foundation built for one market is not a...

One store or many deciding your multi-market or multi-brand architecture before you scale

One store or many: deciding your multi-market or multi-brand architecture before you scale

The one-store-or-many question usually gets answered by whichever option is easiest to launch this quarter, or by whichever a platform demo made look effortless. That answer holds until scale, when the store you stood up for convenience turns out to be the one you now have to rebuild. Multi-store vs single-store architecture should not start...

Shopify

Magento to Shopify Plus Migration_ Cost, Timeline and What Must Be Rebuilt

Magento to Shopify Plus Migration: Cost, Timeline and What Must Be Rebuilt

A Magento to Shopify Plus migration rarely becomes difficult because product rows refuse to import. The complexity sits in everything the Magento estate has learned to do over time: product relationships, pricing rules, extensions, regional store views, B2B workflows and connections to systems that still need to work after launch. Migrating from Magento or Adobe...

Centra to Shopify Plus Migration Cost, Timeline and the Fashion Workflows You Need to Preserve

Centra to Shopify Plus Migration: Cost, Timeline and the Fashion Workflows You Need to Preserve

A Centra to Shopify Plus migration means rebuilding your commerce operation around a different product, storefront and order model. For fashion brands, the deciding questions are whether Shopify can preserve style and size identity, wholesale commitments and market-specific selling rules while reducing the work required to run and improve the store. The difficult part may...

SAP Commerce Cloud (Hybris) to Shopify Plus_ Cost, Timeline and What Stays in SAP

SAP Commerce Cloud (Hybris) to Shopify Plus Migration: Cost, Timeline and What Stays in SAP

Your commerce team wants faster releases. Finance wants to keep SAP. Operations wants proof that contract prices, credit checks and warehouse orders will still work. Those requirements are compatible, but only if the migration separates the storefront from the business processes behind it. A SAP Commerce Cloud to Shopify Plus migration replaces the commerce platform,...

PrestaShop to Shopify Migration_ Cost, Timeline and What Must Be Rebuilt

PrestaShop to Shopify Migration: Cost, Timeline and What Must Be Rebuilt

A PrestaShop export can make migration look like a data-transfer exercise. The visible records are only part of the job. Commercial behavior may also sit in combinations, features, specific prices, customer groups, cart rules, modules, overrides, multistore settings and connections to the rest of the operation. A PrestaShop to Shopify migration moves the records the...

Salesforce Commerce Cloud to Shopify Plus Migration_ Cost, Timeline and How to Unbundle the Stack

Salesforce Commerce Cloud to Shopify Plus Migration: Cost, Timeline and How to Unbundle the Stack

A Salesforce Commerce Cloud to Shopify Plus migration is rarely contained within the storefront. Commerce data may be connected to Marketing Cloud, Service Cloud, Order Management, Data Cloud, middleware and custom cartridges. Changing the commerce core therefore means deciding which parts of that ecosystem should remain, reconnect, move or disappear. Migrating from Salesforce Commerce Cloud...

BigCommerce to Shopify Plus Migration_ Cost, Timeline and the Parity Plan

BigCommerce to Shopify Plus Migration: Cost, Timeline and the Parity Plan

A BigCommerce to Shopify Plus migration can look straightforward because both platforms are managed SaaS products. That similarity is deceptive. Products and customers may be exportable, but product modifiers, channel assignments, customer-group pricing, B2B companies, checkout rules and integration contracts do not automatically retain their meaning. A BigCommerce to Shopify Plus migration should transfer valid...

WordPress

Framer vs. WordPress: A quick comparison

Creating and managing a website today involves choosing the right platform that aligns with your needs and skills. Two popular choices are Framer and WordPress. Both have their strengths and target audiences, but which one is the right fit for you? Let’s dive into a quick comparison of Framer and WordPress, examining their features, ease...

WordPress Download

WordPress 6.5 update: revolutionising digital experience

A new era for digital excellence: WordPress, a leader in website creation and CMS space, is gearing up to launch its 6.5 update. This release, set to be out on March 26th of 2024,  is expected to redefine the standards of digital innovation and user engagement. We are excited to give you an in-depth exploration...

How to choose the right HubSpot partner

Choosing the right HubSpot partner: what you need to know

Navigating the intricate world of digital solutions, especially when it comes to understanding and utilising the full potential of platforms such as HubSpot, can feel like a complex technical task. We at Flatline Agency believe it does not have to be this way, and just the right HubSpot partner agency can simplify this process for...

What Tech Stack should you choose – as a B2B service company

For B2B service websites, a robust tech stack is crucial for operational efficiency, enhanced customer experience, and business growth. This guide will provide you with a detailed overview of the essential components of a successful B2B service tech stack, focusing on CRM, website frameworks, analytics, SEO integrations, and Customer Data Platforms (CDP). Let’s begin with...

Framer vs WordPress_ A Complete 2026 Comparison (with Migration Costs)

Framer vs WordPress: A Complete 2026 Comparison (with Migration Costs)

WordPress runs roughly 40% of the web. Framer runs a fast-growing share of the sites that designers and marketing teams actually want to build themselves. Both facts are true, and neither one tells you which platform fits your team. The reason these two get compared so often is not that they do the same job....

Why TTI (Time To Interactive) matters for your website

The speed and responsiveness of your website can be just as critical as the content it holds. A swift and seamless user experience is pivotal in capturing and retaining visitor interest. This is where Time to Interactive (TTI), a lesser-known but crucial performance metric, comes into play. TTI measures how long it takes for a...

Framer

Framer Fall Event 2024: Revolutionizing web design with new features

At this year’s Framer Fall Event, we witnessed groundbreaking updates that are set to transform how we design, animate, and manage web projects. We’re genuinely thrilled about these enhancements! Let’s dive in and explore how these new features will enhance the workflow and make the web design process feel more seamless and engaging. A quick...

Framer vs. WordPress: A quick comparison

Creating and managing a website today involves choosing the right platform that aligns with your needs and skills. Two popular choices are Framer and WordPress. Both have their strengths and target audiences, but which one is the right fit for you? Let’s dive into a quick comparison of Framer and WordPress, examining their features, ease...

Season 2/2: Mastering Framer’s most useful features in 5 minutes

Learn how to create your new intuitive, and beautiful experiences with Framer Welcome back to our Framer blog series. In our previous blog post, we started discovering how Framer can transform the process of designing, sharing, and publishing websites and prototypes without the need for coding knowledge. Framer is a comprehensive design tool tailor-made for...

Framer Analytics just got better: Here’s what’s new

Framer has just launched a major update to its analytics platform, and as website specialists, we at Flatline Agency couldn’t be more excited. If you’re a website owner, manager, or even a decision-maker looking to optimize your digital presence, this update deserves your attention. The new Framer Analytics is designed to simplify website data while...

Framer Spring Event 2025: Smarter Design with AI & Analytics

Framer continues to set the standard in digital design with the Spring Event 2025, rolling out updates that help designers move faster, think bigger, and stay in control of their creative process. As an Enterprise Partner, Flatline Agency has seen first-hand how these new features, like AI-powered wireframing, enhanced vector editing, and built-in analytics are...

What Tech Stack should you choose – as a B2B service company

For B2B service websites, a robust tech stack is crucial for operational efficiency, enhanced customer experience, and business growth. This guide will provide you with a detailed overview of the essential components of a successful B2B service tech stack, focusing on CRM, website frameworks, analytics, SEO integrations, and Customer Data Platforms (CDP). Let’s begin with...

HubSpot

Hubspot Spotlight Spring ’24

Hubspot just released their Spotlight Spring ’24 Editions… and let’s put it like that – they definitely did not dissapoint…. Since our favourite CRM-software just released over 100 new updates making all our work even more seamless to use we’re excited to show you the biggest ones. We will guide you through the 3 new...

HubSpot’s latest features: what B2B marketers need to know

In the fast-paced world of B2B marketing, staying ahead requires not only strategy but also the right tools. HubSpot, a leading platform for inbound marketing, sales, and customer service, continues to innovate with features designed to streamline workflows, enhance automation, and deliver actionable insights. For B2B marketers, leveraging HubSpot’s latest features isn’t just about keeping...

Discover the power of HubSpot with Flatline Agency

Discover HubSpot: Transforming Business with Flatline Agency

At Flatline Agency, we understand the importance of leveraging powerful tools to drive business growth. One such tool that has revolutionised the way companies manage their marketing, sales, and customer service is HubSpot. As a gold HubSpot partner, Flatline Agency is committed to helping businesses unlock the full potential of this platform. In this blog,...

HubSpot lead funnel creation blog cover

Building a Lead funnel in Hubspot

Hey there Flatline Fam! today we’re going to “lead” you through Hubspot! Crafting a HubSpot lead funnel is a strategic process that aligns your marketing efforts to guide prospects from initial awareness to conversion, leveraging HubSpot’s powerful tools for automation, content management, and customer relationship management. So let’s dive into a detailed, step-by-step guide on...

Hubspot: lifecycle stages & lead status

Okay, let’s get into Hubspots handy feature for keeping an overview of (potential) clients and the stage they are in with your company. The lifecycle stages are basically labels you put on your contacts in HubSpot. They show you where each person or company is at in their journey with your business. It’s like having...

HubSpot Email Marketing

Season 3/4: HubSpot Email Campaigns: manage and optimise responses

Learn how to boost your email campaign’s effectiveness using HubSpot’s tools for tracking, optimising, and personalising your email strategies. Introduction Email marketing remains a cornerstone of successful digital marketing strategies. As businesses seek more refined analytics and automation capabilities, tools like the HubSpot Email Marketing become indispensable. The platform not only provides robust email marketing...

How to build an eCommerce email marketing strategy that actually drives revenue

Most Shopify stores have an email list. Most of them are leaving serious money on the table with it. The typical setup: a signup popup, a welcome email with a discount code, and sporadic campaign blasts whenever there’s a sale. That’s not an eCommerce email marketing strategy. That’s a missed opportunity dressed up as one....

How to set up Shopify multi currency & localized pricing

Ever browsed an online store and seen prices in a currency you didn’t recognize? Chances are, you hesitated, maybe even left. Now flip the script: your store, your products, shown in your customer’s local currency, without them lifting a finger. That’s a massive trust signal. Shopify makes it possible to offer a tailored, localized shopping...

Shopify B2B features now available on every plan: What this means for eCommerce growth

For years, Shopify has been widely recognized as a DTC-first platform. Yet behind many successful eCommerce brands, there has always been a second layer of demand that often goes underutilized: wholesale. With the release of Shopify B2B features across every Shopify plan, that gap is no longer a technical limitation, it is a strategic choice....

The role of email marketing in the B2B martech stack for 2025

Today, many people think that email marketing is outdated due to the presence of social media, chatbots, and various other digital innovations. But did you know? Email marketing remains one of the channels with the highest ROI in digital marketing, reaching an average of $36 for every $1 invested! This number shows that email is...

Future of B2B E-Commerce: 2025 Trends & Strategies for Growth

In recent years, the business world has undergone major changes, especially in the B2B (business-to-business) sector. In the past, transactions between companies were often conducted face-to-face through meetings or telephone calls. However, as technology advances and the need for efficiency increases, B2B businesses are increasingly turning to digital platforms to conduct transactions. B2B eCommerce is...

B2B Shopify CRO_ The Conversion Levers a DTC Audit Never Inspects

B2B Shopify CRO: The Conversion Levers a DTC Audit Never Inspects

A brand runs retail and wholesale from one Shopify Plus store. Traffic is healthy, the DTC numbers look fine, and yet wholesale revenue keeps stalling somewhere the reports never quite name. So the team commissions a CRO audit. What comes back is a familiar document: compress the hero images, tighten the mobile product page, add...

Salesforce

TCO blog featured image

TCO in eCommerce platforms: an in-depth comparison

Understand the TCO for top eCommerce platforms. Compare initial and ongoing costs for Shopware, Shopify, BigCommerce, and more! When it comes to selecting an eCommerce platform, understanding the Total Cost of Ownership (TCO) is crucial. TCO encompasses all expenses associated with purchasing, implementing, and maintaining a solution over its entire lifecycle. For businesses looking to...

What Tech Stack should you choose – as a B2B service company

For B2B service websites, a robust tech stack is crucial for operational efficiency, enhanced customer experience, and business growth. This guide will provide you with a detailed overview of the essential components of a successful B2B service tech stack, focusing on CRM, website frameworks, analytics, SEO integrations, and Customer Data Platforms (CDP). Let’s begin with...

HubSpot vs Salesforce featured image

Season 3/5: HubSpot vs Salesforce: find the best CRM for your business

Explore the benefits of HubSpot and Salesforce to determine which CRM best suits your business needs. Introduction Choosing the right Customer Relationship Management (CRM) system is crucial for efficiently managing customer interactions and business processes. Among the myriad of options available, HubSpot and Salesforce stand out as industry leaders. Each offers distinct advantages depending on...

Shopify vs Salesforce Commerce Cloud: Navigate Your eCommerce Platform Choices

Discover the best fit for your business between Shopify and Salesforce, focusing on user-friendliness for SMEs and robust scalability for enterprises. Choosing the right eCommerce platform is a pivotal decision for any business stepping into the online marketplace or looking to upgrade their digital presence. With an array of options available, it’s crucial to select...

Webshop

One source of truth for stock_ what a unified-commerce architecture actually requires

One source of truth for stock: what a unified-commerce architecture actually requires

Search this phrase and almost every result hands you the same thing: a component checklist and a platform to buy. Centralized data, unified profiles, real-time inventory, native integrations, sign here. The checklist is not wrong, but it skips the part that actually decides whether your stock count is trustworthy. A unified commerce architecture is less...

Your online stock says available, your store sold out yesterday_ why inventory never matches across systems

Your online stock says available, your store sold out yesterday: why inventory never matches across systems

The website shows three units available. The shop floor sold the last one yesterday afternoon. The warehouse export from this morning says two. Finance is looking at a fourth number in the accounting system, and nobody in the room can say which one is real. Most teams read this as a data-entry problem and hire...

Wholesale and DTC Without the Channel Conflict Governing Price and Partner Trust

Wholesale and DTC Without the Channel Conflict: Governing Price and Partner Trust

The moment your direct price undercuts your stockists, wholesale stops reordering. That much is widely understood, and it produces the standard response: hold the direct channel at recommended retail and the conflict is solved. It is not solved. A brand can sit at recommended retail all year and still lose partner trust, because the surfaces...

The AI Search Playbook for Shopify Brands_ GEO, AEO, and Agentic Readiness in One Operating Plan

AI Search Optimization for eCommerce: The 2026 Playbook for GEO, AEO, and Agentic Readiness

Impressions climb, clicks stay flat, and by the second quarterly review someone has labelled it a CTR problem. It is a plumbing problem, and plumbing has an order. AI search optimization for eCommerce is the work of making a store readable, usable, and citable by the AI systems that answer shopping questions before a shopper...

Why should photographers use Shopify for their business?

As a photographer, having a solid online presence is important to showcase your work and attract potential clients. One platform that can help photographers achieve this is Shopify. Shopify is a popular e-commerce platform allowing businesses to create and manage their online store easily. With Shopify, photographers can easily upload and display their photos and...

Dynamic Ads on Facebook

What is the advantage of Facebook dynamic ads for your Shopify business?

Facebook dynamic ads automatically present the appropriate products to users who have shown an interest in your website, app, or elsewhere online. Personalized advertisement can improve the cost-efficiency of your online advertisement and increase the engagement rate. However, some business owners still do not know what Facebook dynamic ads are and how to start them....

Company culture

Flatline Agency working behind monitors

Award as outstanding Digital Agency of the Year

Who is Flatline Agency? Flatline Agency specializes in assisting businesses in making the shift from offline to online using cutting-edge technologies. We are a global disruptor in custom development & end-to-end production partner. The agency strives to begin where every other agency stops, delivering high-quality work, fast – while leveraging the newest and best techniques...

Digital marketing image

Definite Approach to Digital Marketing Success

Digital marketing has undeniably taken over the virtual world, and for good reason. It has collected considerable power and resources for advertising products, raising sales, increasing corporate profits, and establishing a wide customer base.

Flatline Agency: Your Digital Pulse June edition

Your favourite digital news: Time to dive into Your Digital Pulse June edition!

Welcome to the latest edition of the Flatline Agency ®️ newsletter! We’re all about staying ahead of the game, bringing you the most critical updates and insights from the industry. This issue is packed with the latest developments from our favorite tools and systems, and a good dash of Flatline news such as event recaps,...

a black background with white text: May edition newsletter from Flatline Agency

Your Digital Pulse May Edition: Navigating Tomorrow’s Trends, Today

Welcome to the May edition of Your Digital Pulse, brought to you by Flatline Agency ®️. As we approach the vibrant summer months, our team at Flatline is thrilled to share a monthly compilation of our most recent updates, expert insights, and strategic collaborations designed to redefine the digital marketing, eCommerce landscapes and beyond. In...

Someone working with a laptop

Job interview & how to prepare yourself

Interview What everyone wants to know is, what should you do (and especially not do) during an interview to get that job? We promise you that if you follow these 5 tips, you will highly likely get your dream job. The ‘golden 5’ First, prepare for the expected. What’s great about job interviews is that...

Woman meditating in pink clothing

Stress in the workplace

Company culture Work stress – What can you do as an employer? Workplace stress is becoming increasingly common. However, it’s something many of us often try to keep quiet about, because we don’t ‘need’ the help. What you might not know is that your employer is legally required to help you if work stress has...

Omnichannel commerce

Shopify Plus’s new features lead your Shopify store to Global

Shopify announced new features for Shopify Plus. As the global commerce is growing so fast, Shopify is also evolving to catch up with the speed of this trend.

How to set up Shopify multi currency & localized pricing

Ever browsed an online store and seen prices in a currency you didn’t recognize? Chances are, you hesitated, maybe even left. Now flip the script: your store, your products, shown in your customer’s local currency, without them lifting a finger. That’s a massive trust signal. Shopify makes it possible to offer a tailored, localized shopping...

Shopping center

Wat is headless Shopify?

Headless Shopify is a new type of eCommerce architecture. Headless means there is no front-end (viewer) in the architecture. This new system allows you to sell your product anywhere online without being restricted by design and development. Everywhere can be your storefront.

Shopping center

What is headless Shopify?

Headless Shopify is a new type of eCommerce architecture. Headless means there is no front-end (viewer) in the architecture. This new system allows you to sell your product anywhere online without being restricted by design and development. Everywhere can be your storefront.

What are new Klaviyo features?

Klaviyo announced several new features that can enhance your user experience in the Fall 2022 Klaviyo Product Event. The theme of this event is "Build it with Klaviyo" They introduced the new features in 3 separate sections Data-driven solutions, smarter experiences, and stronger performance. Let's check their new features together!!

Remarketing image

What is Shopify remarketing? Introducing 4 types of remarketing

Remarketing is, as the word indicates, a marketing strategy where its targets are already aware of the brand or have visited the website before.

Podcast

Podcasting microphone

Awesome design podcasts

Design Okay, guys, welcome! Today we are going to be talking about some of the best design podcasts. Ranging from graphic design, to design thinking and everything in between. Let’s jump in! 1. 99% Invisible 99% invisible is one of the definitive Podcasts if you are into the world of design and like the audio...

Framework

ABTEST

What is A/B testing and why should we do it?

If you’re not A/B testing your marketing strategies, you’re missing out on a huge opportunity to improve your results. In this post, we’ll explore what A/B testing is, why it’s so important, and how to get started with some examples. With A/B testing, you can fine-tune your campaigns to perfection and make sure that every...

10 Tips That Will Help You Build A Brand From Scratch

Building a brand from its inception can be an overwhelming task, yet a prerequisite for the triumph of any enterprise. The brand embodies the identity of your establishment and its perception by your target audience. A powerful brand in the current market competition can provide a competitive edge over your rivals. Throughout this blogpost, we...

Agile vs traditional development: Why agility wins in 2025

Agile development has proven worth by enabling teams to adapt quickly, deliver value faster, and stay aligned with customer needs. But what makes Agile development so effective compared to traditional methods? And why is it becoming the standard for modern businesses? Let’s explore why agility is not just a trend but a necessity for thriving...

Steel construction framework

What is a framework and why use it?

Software Development frameworks Let’s talk about that in this article. Well consider a stone building, you probably understand a bit about physical buildings. It’s got a framework and that’s the essential supporting structure of that building. In programming terms, think of a framework as some software that’s already been developed and is used to help...

UX / UI

How to make Shopify mobile friendly

Making your Shopify store mobile-friendly is crucial in today’s world, where a significant portion of online traffic comes from mobile devices. With a mobile-friendly Shopify store, you can ensure that your customers have a seamless and enjoyable shopping experience, regardless of their device. Here are some tips to help you make your Shopify store mobile-friendly....

ABTEST

What is A/B testing and why should we do it?

If you’re not A/B testing your marketing strategies, you’re missing out on a huge opportunity to improve your results. In this post, we’ll explore what A/B testing is, why it’s so important, and how to get started with some examples. With A/B testing, you can fine-tune your campaigns to perfection and make sure that every...

Season 2/1: Framer’s what, how, and why

Let’s learn how to design, share, and publish your new website faster than ever with no code. At Flatline, we’re excited to announce that we will release a new blog series. This, as the title suggests, will cover how to use Framer to the best of its ability. Our first release will explain “what” Framer...

CRO

What is CRO? How does this relate to UX?

If you are a marketer, you might have heard of CRO. But what is it? Conversion Rate Optimization, or CRO, is the practice of improving the performance of a website or landing page with the goal of increasing the number of visitors who take the desired action, such as subscribing to a newsletter, downloading a...

The future of Corporate Websites— a journey into scalability

A corporate website is more than just a digital storefront – it’s the central hub of your brand’s online presence. As businesses evolve and expand their global footprint, the need for corporate websites that are not only visually striking but also highly functional, scalable, and future-proof becomes paramount. We understand the intricate balance required to...

frisco. website design

3D model development for the ecommerce: frisco. case

Do you know that a 3D model of your product can be put on your eCommerce website to attract your site visitors? We introduce the frisco. case that we created 3D models of their products for their website.

Artificial intelligence

AI agents and Shopify: boundaries, opportunities, and risks

The conversation around AI agents and Shopify is shifting from possibility to reality. Agentic AI, autonomous bots that can browse, recommend, and even complete purchases without human intervention, has quickly become a hot topic in eCommerce. Retail giants like Amazon and Walmart are already experimenting with “buy-for-me” assistants that handle the entire shopping journey on...

Build custom Shopify apps faster with Shopify Sidekick

Internal tools often become an invisible bottleneck as Shopify stores scale. Teams rely on spreadsheets, manual checks, and fragmented workflows to manage merchandising, operations, and quality control. Building a custom app typically means developer time, backlog prioritisation, and long feedback loops. As a result, many internal needs remain unresolved: not because they lack value, but...

How GEO for Commerce is changing the future of online shopping

Imagine a world where your products are recommended not by a search engine results page, but directly by AI shopping assistants, personalized, conversational, and context-aware. That shift is happening now, and the force behind it is Generative Engine Optimization (GEO). As brands race to remain visible, the rise of AI-powered shopping tools like Google’s Search...

How to optimise your ad campaigns with the latest AI tools

Discover how AI can transform your ad campaigns with tips on targeting, personalisation, creative optimisation, and programmatic advertising. Boost your ROI now! We all know that it is crucial to stay ahead of the competition when in comes to the world of digital marketing. One of the game-changing tools we have today is artificial intelligence....

AI trends for marketers in 2025 and how to apply them

Artificial intelligence is shifting from an optional tool to a core part of modern marketing. In early 2025, HubSpot surveyed more than 1,500 marketers worldwide and found that 66% already use AI in their role, with adoption in the US climbing to 74%. Yet adoption is uneven. While some teams build AI into their strategy...

ChatGPT 3.5 vs ChatGPT 4: A direct comparison

The staggering differences between ChatGPT 3.5 and ChatGPT 4, side-by-side. Welcome to our newest blog. Today we’ll be delving into the details of 2 of the most popular AI tools in the world. ChatGPT 3.5 and ChatGPT 4. As some of you may already know, Chat ChatGPT is the paid subscription provided by OpenAI, we’re...

Animation

Spring into Digital Creativity: Discover Framer’s Latest Innovations

Read up on Framer’s spring updates with Flatline Agency. Enhance your design with FramerAuth, MagicForm, and more. Introduction Spring brings not just a change in the weather but a fresh wave of innovation at Framer, marked by the latest updates that promise to revolutionise the digital design landscape. As the proud first official Enterprise Expert...

The rise of micro-interactions in web design

In a world where attention spans are shorter than ever, every moment counts in web design. Enter micro-interactions—the small but impactful design elements that breathe life into digital experiences. They’re the animations that guide, the haptics that confirm, and the subtle changes that delight. Micro-interactions have transitioned from being a design afterthought to becoming a...

Content

Dynamic Ads on Facebook

What is the advantage of Facebook dynamic ads for your Shopify business?

Facebook dynamic ads automatically present the appropriate products to users who have shown an interest in your website, app, or elsewhere online. Personalized advertisement can improve the cost-efficiency of your online advertisement and increase the engagement rate. However, some business owners still do not know what Facebook dynamic ads are and how to start them....

Shopify CRO: Proven strategies to boost conversions and sales

Every eCommerce store has a gap between the number of visitors it attracts and the number of customers it actually wins. That gap is where growth lives. Conversion Rate Optimization, or CRO, is the discipline that closes that gap, by making the most of the traffic you already have, without pouring more budget into ads...

Klaviyo – a reimagined CDP for businesses of all sizes

“Store, manage, and analyse customer data at scale”- klaviyo The marketing automation platform just released a CDP Update, enhancing eCommerce businesses Customer management and extending their service.Now, with Klaviyo, we are able to increase CLV with more personalisation and in dept analytics, while reducing total cost of ownership, increasing efficiency, and improving data accuracy. Let’s...

Green plant

Accessible web design explained

Chances are you want your website, video, or other content to be viewed by as many people as possible. To achieve that, it is good to take accessibility into account. A common misconception is that accessibility is about disability. It’s actually about universal design. Universal design benefits everyone, not just people with disabilities. Let’s talk...

Key elements of a successful integrated search strategy (SEO & SEA)

Every year, brands invest heavily in paid advertising, while their organic search traffic remains flat, or worse, starts to slip. The result: wasted budgets, fragmented teams, and inconsistent messaging. Why does this happen? In most companies, SEO and SEA still run in parallel but never truly intersect, causing missed opportunities and double spending on the...

6 types of persuasion

How to persuade people? Some factors influence us strongly to say “yes” to the requests of others. Of course, there’s a science to how people are persuaded. When making a decision, it’d be nice to think that you consider all the available information in order to ‘guide’ your thinking. However, the reality is often very...

Innovation

API documentation for ERP integration: Reducing risk and supporting long-term scalability

API documentation for ERP integration is an essential resource for organizations that rely on separate ERP systems and multiple software tools to run their operations. An ERP (Enterprise Resource Planning) system typically serves as the backbone for managing finance, supply chain, inventory, and human resources. When these systems operate independently from commerce platforms such as...

Build custom Shopify apps faster with Shopify Sidekick

Internal tools often become an invisible bottleneck as Shopify stores scale. Teams rely on spreadsheets, manual checks, and fragmented workflows to manage merchandising, operations, and quality control. Building a custom app typically means developer time, backlog prioritisation, and long feedback loops. As a result, many internal needs remain unresolved: not because they lack value, but...

Spring into Digital Creativity: Discover Framer’s Latest Innovations

Read up on Framer’s spring updates with Flatline Agency. Enhance your design with FramerAuth, MagicForm, and more. Introduction Spring brings not just a change in the weather but a fresh wave of innovation at Framer, marked by the latest updates that promise to revolutionise the digital design landscape. As the proud first official Enterprise Expert...

Ship to and from Store – Shopify’s game changer for multibrand retailers

Shopify continues to revolutionise the eCommerce landscape with its latest feature of Shopify POS, “Ship to & From Store.” This new functionality is set to redefine how multibrand retailers operate by allowing them to offer pick-up options from stores that do not necessarily have the product in stock. This advancement is particularly beneficial for retailers...

What is decentralized social media? Pros and Cons

Decentralized social media is a type of online platform that is not owned or controlled by a single entity, but rather is built and maintained by a community of users. After Elon Musk took over Twitter, more and more people are interested in decentralized social media. But why? What makes people move to decentralized social...

Shopify managed markets: Localisation options

Shopify managed markets was designed to help retailers optimise their international sales strategies through advanced localisation options. With Shopify managed markets, businesses can now tailor their content and product offerings to specific regions, providing a more personalised and relevant shopping experience for customers worldwide. This enhancement is a game-changer for retailers, enabling them to expand...

The AI Visibility Audit Where Your Brand Stands Across ChatGPT, AI Overviews, and Perplexity

The AI Visibility Audit: Where Your Brand Stands Across ChatGPT, AI Overviews, and Perplexity

Most published AI visibility audits produce a single number between zero and one hundred. That number is the least useful output the exercise can generate, because it merges two separate questions with two separate remediation paths. What AI systems currently say about your brand is one audit. Whether your site gives them anything usable to...

GEO vs SEO How to Split a 2026 Search Budget Without Betting the Channel

GEO vs SEO: How to Split a 2026 Search Budget Without Betting the Channel

Ask five sources how to split a search budget between GEO and SEO and you get 70/30, 65/35, 25/75, 15/85, and 5/95. All five are published, several are recent, and each presents its number as a benchmark. The spread is not a sign that the field is confused. It is a sign that a percentage...

AI Overviews and Your Product Pages_ What Gets Cited and What Gets Skipped

AI Overviews and Your Product Pages: What Gets Cited and What Gets Skipped

A merchandiser rewrites forty product descriptions for AI Overviews, adds schema, waits six weeks, and sees nothing. The work was competent. It was aimed at the wrong page. For most eCommerce catalogs, AI Overviews on product pages are the exception rather than the rule, because the queries that trigger an Overview are research questions, and...

How to Measure AI Search Visibility_ Citations, Referrals, and the Metrics That Exist Today

How to Measure AI Search Visibility: Citations, Referrals, and the Metrics That Exist Today

Two dashboards, same brand, same month. One reports AI visibility at 34 and climbing. The other reports a share of voice near 9 percent and flat. Both vendors are competent and neither is lying. To measure AI search visibility is to sample: you either probe the models with prompts and count what comes back, read...

Connect Google Analytics 4 with the Shopify store

Google Analytics 4(GA4) is a new version of Google Analytics. The old version of Google Analytics (Universal Analytics) will expire in July 2023. Hence, if you are still using the old Google Analytics for your Shopify store, you should be hurry to switch to GA4. What is Google Analytics 4(GA4)? The commonly used access analysis...

SEO

New Search rating concept E-E-A-T | Your Experience will have more power on SEO

Google announced a helpful content update on December 7th and a spam update on December 15th. As you can see, Google Search Central is announcing big changes in the last few months. The Dec. 2022 helpful content update was released Dec. 5, starting to become more visible today & will take about two weeks to...

Branding

A redesign that survives three years_ designing for scalability, not a relaunch

A redesign that survives three years: designing for scalability, not a relaunch

A redesign for scalability is one built to absorb the changes you cannot yet name: the campaign, the page type, the section that does not exist on the day the redesign ships. Most redesigns are treated as a relaunch, a finished event to be celebrated and then left alone, which is exactly why they start...

Redesign, refresh, or rebuild_ what each one actually fixes

Redesign, refresh, or rebuild: what each one actually fixes

Redesign, refresh, and rebuild are not three sizes of the same project. They fix three different problems, and the reason teams so often buy the wrong one is that the industry prices these words as effort tiers, cheap, medium, and expensive, instead of naming the problem each actually solves. Get the problem right and the...

Selling cosmetics in the EU_ what compliance means for your storefront, not just your formula

Selling cosmetics in the EU: what compliance means for your storefront, not just your formula

The CPNP confirmation reads like a finish line. Your Responsible Person has filed the notification, the safety report is signed, the product information file is sitting where it should be, and the product is now legal to place on the EU market. It is a real milestone. It is also the point where a second...

Klaviyo – a reimagined CDP for businesses of all sizes

“Store, manage, and analyse customer data at scale”- klaviyo The marketing automation platform just released a CDP Update, enhancing eCommerce businesses Customer management and extending their service.Now, with Klaviyo, we are able to increase CLV with more personalisation and in dept analytics, while reducing total cost of ownership, increasing efficiency, and improving data accuracy. Let’s...

10 Tips That Will Help You Build A Brand From Scratch

Building a brand from its inception can be an overwhelming task, yet a prerequisite for the triumph of any enterprise. The brand embodies the identity of your establishment and its perception by your target audience. A powerful brand in the current market competition can provide a competitive edge over your rivals. Throughout this blogpost, we...

What are new Klaviyo features?

Klaviyo announced several new features that can enhance your user experience in the Fall 2022 Klaviyo Product Event. The theme of this event is "Build it with Klaviyo" They introduced the new features in 3 separate sections Data-driven solutions, smarter experiences, and stronger performance. Let's check their new features together!!

Case studies

frisco. website design

3D model development for the ecommerce: frisco. case

Do you know that a 3D model of your product can be put on your eCommerce website to attract your site visitors? We introduce the frisco. case that we created 3D models of their products for their website.

Patta nike collab

Why do Fashion brands use Shopify? 3 Successful cases which started in Amsterdam

More and more brands are now using Shopify for their eCommerce website. A fashion brand is no exception. For a fashion brand, it is important to choose the right platform to sell its product online because the appearance of an eCommerce website directly affects the image of the brand. So, why do great fashion brands...

REB workcase

REB case: platform revamp

Through web design and web development, we made REB's website user-friendly and innovative.

Design

A redesign that survives three years_ designing for scalability, not a relaunch

A redesign that survives three years: designing for scalability, not a relaunch

A redesign for scalability is one built to absorb the changes you cannot yet name: the campaign, the page type, the section that does not exist on the day the redesign ships. Most redesigns are treated as a relaunch, a finished event to be celebrated and then left alone, which is exactly why they start...

Redesign, refresh, or rebuild_ what each one actually fixes

Redesign, refresh, or rebuild: what each one actually fixes

Redesign, refresh, and rebuild are not three sizes of the same project. They fix three different problems, and the reason teams so often buy the wrong one is that the industry prices these words as effort tiers, cheap, medium, and expensive, instead of naming the problem each actually solves. Get the problem right and the...

10+ ways to make your Shopify store mobile friendly

With the increasing use of smartphones and tablets for online shopping, it’s important to ensure that you make your Shopify store mobile friendly. This blog will share tips and strategies for making your Shopify store more user-friendly for mobile users. From simple design changes to advanced technical solutions, we’ve got you covered. Whether you’re a...

Season 2/1: Framer’s what, how, and why

Let’s learn how to design, share, and publish your new website faster than ever with no code. At Flatline, we’re excited to announce that we will release a new blog series. This, as the title suggests, will cover how to use Framer to the best of its ability. Our first release will explain “what” Framer...

Shopify CRO: Proven strategies to boost conversions and sales

Every eCommerce store has a gap between the number of visitors it attracts and the number of customers it actually wins. That gap is where growth lives. Conversion Rate Optimization, or CRO, is the discipline that closes that gap, by making the most of the traffic you already have, without pouring more budget into ads...

The future of Corporate Websites— a journey into scalability

A corporate website is more than just a digital storefront – it’s the central hub of your brand’s online presence. As businesses evolve and expand their global footprint, the need for corporate websites that are not only visually striking but also highly functional, scalable, and future-proof becomes paramount. We understand the intricate balance required to...

Development

Shopify Plus Can Take Your Business to the Next Level

If you’re running an eCommerce business, you’ve probably heard of Shopify. It’s one of the most popular platforms out there, and for good reason. But what you may not know is that Shopify has a premium version called Shopify Plus. In this blog post, we’ll take a look at what Shopify Plus can do for...

API documentation for ERP integration: Reducing risk and supporting long-term scalability

API documentation for ERP integration is an essential resource for organizations that rely on separate ERP systems and multiple software tools to run their operations. An ERP (Enterprise Resource Planning) system typically serves as the backbone for managing finance, supply chain, inventory, and human resources. When these systems operate independently from commerce platforms such as...

Season 2/1: Framer’s what, how, and why

Let’s learn how to design, share, and publish your new website faster than ever with no code. At Flatline, we’re excited to announce that we will release a new blog series. This, as the title suggests, will cover how to use Framer to the best of its ability. Our first release will explain “what” Framer...

10 Tips That Will Help You Build A Brand From Scratch

Building a brand from its inception can be an overwhelming task, yet a prerequisite for the triumph of any enterprise. The brand embodies the identity of your establishment and its perception by your target audience. A powerful brand in the current market competition can provide a competitive edge over your rivals. Throughout this blogpost, we...

Build custom Shopify apps faster with Shopify Sidekick

Internal tools often become an invisible bottleneck as Shopify stores scale. Teams rely on spreadsheets, manual checks, and fragmented workflows to manage merchandising, operations, and quality control. Building a custom app typically means developer time, backlog prioritisation, and long feedback loops. As a result, many internal needs remain unresolved: not because they lack value, but...

The future of Corporate Websites— a journey into scalability

A corporate website is more than just a digital storefront – it’s the central hub of your brand’s online presence. As businesses evolve and expand their global footprint, the need for corporate websites that are not only visually striking but also highly functional, scalable, and future-proof becomes paramount. We understand the intricate balance required to...

Digitalization

Shopify Plus’s new features lead your Shopify store to Global

Shopify announced new features for Shopify Plus. As the global commerce is growing so fast, Shopify is also evolving to catch up with the speed of this trend.

Is Shopify good for restaurants?

Shopify is a popular eCommerce platform that is used by businesses in a wide range of industries, including restaurants. In fact, many restaurants have found success using Shopify to power their online ordering and delivery systems. But is Shopify a good fit for restaurants? Here are some key factors to consider. Shopify Restaurant Ecommerce One...

Klaviyo – a reimagined CDP for businesses of all sizes

“Store, manage, and analyse customer data at scale”- klaviyo The marketing automation platform just released a CDP Update, enhancing eCommerce businesses Customer management and extending their service.Now, with Klaviyo, we are able to increase CLV with more personalisation and in dept analytics, while reducing total cost of ownership, increasing efficiency, and improving data accuracy. Let’s...

Shopify’s one-page checkout

By now, we’ve all heard of the Shopify Editions | Winter ’23 and the amazing upgrades that the eCommerce platform will be offering soon.  Shopify is one of the biggest players in the industry, holding a substantial market share in the United States and accounting for over $444 billion in global economic activity. The new...

Shopify Summer Editions ’23 – our favourites

Imagine my Business – Imagine my Store – Imagine my Future This is the hook, Shopify introduces us to the Summer Editions ’23. One of the most powerful updates until now. There have been some changes in the digital world, which automatically affect the eCommerce industry – bringing a lot new opportunities to the field. Personalisation...

The Evolution of Semantic Search on Shopify: What merchants need to know

As the digital marketplace becomes more sophisticated, the tools we use to connect with customers must evolve as well. Shopify, always at the forefront of eCommerce innovation, has significantly expanded its semantic search capabilities. This enhancement goes beyond simple search functionality, transforming how customers interact with online stores by delivering results based on meaning and...

Insights

Claude Commerce Agents_ What Retailers Should Build First

Claude Commerce Agents: What Retailers Should Build First

Your engineering team can now clone a working shopping agent and merchant agent before the first architecture workshop. That makes the demo easier, but it does not decide what your retailer should automate first. Claude Commerce Agents is Anthropic’s open-source blueprint for building customer-facing shopping agents and internal merchant agents with Claude. It supplies reference...

Traffic up, revenue flat_ how to find where your store actually leaks conversion

Traffic up, revenue flat: how to find where your store actually leaks conversion

When traffic is up and revenue is flat, the money is leaking somewhere between the click and the payment, and the usual reflex, blame the ads and buy more traffic, sends good money after a leak it cannot reach. Revenue is traffic multiplied by conversion rate multiplied by average order value, so if traffic rose...

Opening your first physical store_ why online and offline immediately compete for inventory and customers

Opening your first physical store: why online and offline immediately compete for inventory and customers

The store opens on a Saturday. The fit-out is done, the POS hardware is on the counter, staff are trained, opening stock is on the shelves. The launch plan covered all of it. What the plan did not cover is what happens the first time a customer buys the last of something in-store while the...

Every website change waits on a developer_ why your marketing team stopped shipping

Every website change waits on a developer: why your marketing team stopped shipping

A marketer has a better headline ready by Tuesday morning. It is a five-word swap. She files a ticket, because that is the only way the change reaches the live site. A developer picks it up mid-sprint, and the new headline goes live Friday. Four days for five words. The usual reading is that the...

Online orders, in-store stock_ why retail and ecommerce keep competing for the same unit

Online orders, in-store stock: why retail and ecommerce keep competing for the same unit

A customer buys the last one at the counter at eleven in the morning. The website keeps offering it until the afternoon, and by lunchtime a second customer has bought the same unit online. The usual verdict is that someone on the floor was slow to update the count. That verdict is comfortable because it...

Scoping an eCommerce Build What a Discovery Should Cover Before Anyone Quotes You

Scoping an eCommerce Build: What a Discovery Should Cover Before Anyone Quotes You

A fixed price quoted before discovery is a placeholder with a decimal point. It is not dishonest; it is arithmetic performed on assumptions, and the assumptions are the part that will change. Three things determine what an eCommerce build actually costs: the data model, the integration surface, and the commercial rules the system has to...

Metaverse

How can we start the metaverse business?

Everyone agrees that the trend of the metaverse is coming. But how can we win in the metaverse realm? After the former Facebook changed its name to Meta in October 2021, large existing companies announced their entry into the metaverse one after another. The best business people are realizing that they need to get on...

What is the metaverse? 5 values that the metaverse will demonstrate

The term “metaverse” was coined by Neal Stephenson in his 1992 science fiction novel Snow Crash, where it referred to a virtual shared space where users could interact with each other and virtual objects. And after the former Facebook changed its name to Meta in October 2021, awareness of the word “metaverse” expanded greatly. Since...

What is decentralized social media? Pros and Cons

Decentralized social media is a type of online platform that is not owned or controlled by a single entity, but rather is built and maintained by a community of users. After Elon Musk took over Twitter, more and more people are interested in decentralized social media. But why? What makes people move to decentralized social...

Exploring the Impact of Web3 on Online Shopping: A Look at the Future of Ecommerce

The world of online retail is about to undergo a significant transformation thanks to the emergence of Web3 technologies. Web3, also known as Web3, is the next generation of the internet, where users have more control over their data and can interact with the internet in a more decentralized and trustless way. In 2023, applying...

Blockchain render

A simple explanation of blockchain

The cryptocurrency hype – should we all buy it right away? Some questions are relevant in order to understand the phenomena called the blockchain. When you voted, did you think about whether your vote really counted? If you meet someone online, how do you know that they really are who they claim to be? When...

In October, Meta will release their next VR headset

Despite being two years old and suddenly more costly, the Oculus Quest 2 (now called Meta Quest 2) has been a remarkably popular virtual reality headset and continues to be our favorite VR gadget. What will the former Facebook, Meta do as its encore? According to an interview with Meta chief Mark Zuckerberg on Joe...

Press release

Dylan Laseur from Flatline Agency is talking at the future of commerce

“The perfect omnichannel strategy”: de Ondernemer introduced Flatline Agency

On 14th November 2022, de Ondernemer published a press release about Flatline Agency. De Ondernemer is the platform that promotes successful entrepreneurship. Informative and realistic, with a positive, optimistic attitude. Interested in the dynamics of business, innovations, and successfully improving one’s own business. They introduced Flatline Agency as a growing company in the innovation category....

Recognition as an outstanding application company

The Manifest Names Flatline Agency Among Amsterdam’s Most Reviewed App Development Companies We’re honored to say that Flatline Agency is recognized as one of the most reviewed App development companies on The Manifest. Following the award as the most-reviewed software development company, we won this in App development category. Clutch ranks businesses according to their...

Future of Commerce speaker 2

Future of Commerce 2022 | Omnichannel is no longer a buzzword

Since the pandemic, the world of eCommerce has not been left idle. According to ‘Statistics Netherlands’, their latest report indicated that 80 new webshops are created weekly. This means there is plenty of development opportunities and room for new technologies in this space. But how can you stand out from the crowd with these emerging trends? The only answer is the omnichannel approach.

Recognition as an outstanding software development company

The Manifest Names Flatline Agency Among Amsterdam’s Most Reviewed Software Development Companies Flatline is recognized as one of the most reviewed software developers on The Manifest on 19th Oct 2022. This award honors the top 15 companies that received the most Clutch reviews in the past 12 months. Companies are ranked by Clutch based on...

Signs your site needs a rebuild, not a repaint_ a pre-spend checklist

Signs your site needs a rebuild, not a repaint: a pre-spend checklist

The signs a website needs a rebuild are rarely visual. A dated-looking site can be structurally sound, and a polished-looking one can be quietly unmaintainable, which makes appearance the least reliable signal of all. The signals worth checking before anyone approves a budget are structural and operational: what the platform blocks, what the team cannot...

A website your team can edit without breaking it_ the operating model behind marketing autonomy

A website your team can edit without breaking it: the operating model behind marketing autonomy

Most advice on marketing autonomy points at a settings page. Grant editor access, set some permissions, hand over the keys. That framing is why so many attempts end with either a locked-out team or a broken layout at five on a Thursday. Marketing autonomy is not a permission you switch on. It is a discipline...

Developer-gated or marketer-editable_ choosing a website stack your team can actually run

Developer-gated or marketer-editable: choosing a website stack your team can actually run

You are about to rebuild the site, and every vendor demo tells the same story: marketing will own everything, changes go live in minutes, developers are freed for real work. It is a good demo. It is also only half a decision. Choosing between a marketer-editable website and a developer-gated one is not a choice...

Point-to-point integrations or unified commerce_ deciding where your stock's source of truth lives

Point-to-point integrations or unified commerce: deciding where your stock’s source of truth lives

You have two systems that argue about stock, and a connector between them costs a few thousand and a fortnight. It fixes the pain, so you buy it. That is the correct call at two systems. The trouble is that the connector you just bought is not the last one, and the quote you should...

Replatforming eCommerce Without Breaking the Business_ A Migration Path Comparison

Replatforming eCommerce Without Breaking the Business: A Migration Path Comparison

A replatform is not a catalog transfer. Products and customers move with tooling; the parts that break are the ones nobody listed. What carries across cleanly, what has to be rebuilt, and what quietly loses its search rankings differ by migration path, and comparing those paths is worth doing before a timeline gets committed to...

A Shopper Asked ChatGPT for the Best in Your Category. You Weren't in the Answer

A Shopper Asked ChatGPT for the Best in Your Category. You Weren’t in the Answer.

Running the prompt takes four seconds. Understanding why your name was absent takes about a week, and the week is worth considerably more than the four seconds. Absence from an AI answer is almost never a single missing thing. It is the accumulated state of a catalog, a crawl history, and a body of third-party...