fbpx
INNOVATION

Differences – project manager & scrum master

We’d like to share with you the differences between Project Manager and Scrum Master. Yes, we do understand that the Project Manager role and Scrum Master role are totally different and should not be compared, however many told us they have a genuine intent to become an awesome Scrum Master and knowing the differences between...

Last updated: 12 Jul 2022 - 6 mins read

Robin Creative Director

Project team looking at a MacBook

CONTENTS

We'd like to share with you the differences between Project Manager and Scrum Master.

Yes, we do understand that the Project Manager role and Scrum Master role are totally different and should not be compared, however many told us they have a genuine intent to become an awesome Scrum Master and knowing the differences between Project Manager and Scrum Master will be helpful for them to create the transition path from Project Manager to an awesome Scrum Master. 

An exercise to elaborate

In the first part of the exercise we asked the participants to elaborate as much information as possible about the project manager role and then at the second part of the exercise we compared the differences of Scrum Master role and the Project Manager role based on the information they have elaborated in the first part of the exercise. So this is how the exercise goes. So for the first part of the exercise as we concentrate on the project manager role first we asked every participant to write down on sticky notes as many activities as they possibly know that the project manager does from day to day. So after participants have listed down all of the activities that they know that the project manager does from day to day, we ask them to merge similar items and narrow it down to at least three to four items.

And until today, most participants agree that project managers in essence do planning, controlling, monitoring, and reporting the project status to the stakeholders.

The context is a project

And the context here is a project. So after they have merged similar items and narrowed them down, we asked them to look at the stickies and we asked them another question we asked them: "Based on these activities, how do we know that project managers are successful in doing their job? What is their scope of work and accountabilities? How do we evaluate whether Project Managers are successful in doing their job?

What are their key performance indicator?" So until today, the majority of participants agree that the Project Managers are deemed successful in doing their job when the project they manage is delivered on time, on the scope, and on budget. Again the context projects. So after they have elaborated the Project Managers' scope of work and accountabilities along with the key performance indicator, we asked them to look at the stickies again and I asked them another question for one last time. We asked them what are the required skills for Project Managers to be successful in achieving their accountabilities.

So until today, the majority of participants agree that in essence project managers need great project management skills to ensure that the project they manage is delivered on time, on the scope, and on budget.

In some contexts, project managers need to have technical skills. For example, if they are managing construction projects they at least need to have technical skills in construction or civil engineering, or architecture. After they've completed the first part which is to elaborate as much information as possible about the Project Manager role, we turn to the second part where we explain the Scrum Master core purposes, what are the Scrum Master main accountability and also the required skills for Scrum Master to be effective and successful in doing their job. So first we explained to them the Scrum Master core purposes, why they exist and what the Scrum Master does from day to day.

The Scrum Master exists not to control but to enable. The Scrum Master exists to enable agility throughout the whole company and not only the Scrum team. Control implies limitation and constraint. The Scrum Master enables the whole organization to go beyond limitations and achieve greatness in delivering value continuously to the customers.

Scrum master creates transparency

Rather than becoming the middle person to monitor and to report, the Scrum Master creates an organization of trust and creates an organization that is transparent so everyone within the company has full visibility of their current reality and makes decisions based on that rather than using political power.

The Scrum Master creates an environment of psychological safety so this transparency is used to accelerate learning rather than used as an opportunity to blame someone.

After we explained to them the core purposes of a Scrum Master, why the role exists, what the Scrum Master does from day to day, we explained to them the Scrum Master scope and accountabilities which go beyond projects. We also explain to them how we evaluate the Scrum Master performance, what are the Scrum Master key performance indicators. The Scrum Master scope of work and accountability does not project. The Scrum Master scope and accountability go beyond the project, that is to continuously improve the whole company's agility.

Unlike a project that has a defined timeline, improving the whole company agility does not have a defined timeline and is a never-ending work because the company can always be more agile than yesterday.

Influencing the company, not just the projects

An awesome scrum master is doing an awesome job if the agility metrics are improving from time to time. And the scrum master is not only focused at the Scrum team level only. The Scrum Master needs to influence everyone in the company so that the whole company's agility can be improved from time to time. So the Scrum Master is like the organization's change leader and coach.

Unlike the Project Manager, the Scrum Master does not manage projects. The Scrum Master continuously improves the organization's agility in delivering value to customers.

This is a leadership and a coaching role. After we explained to them the Scrum Master scope of work and accountabilities and also the key performance indicator, we explained to them the Scrum Master required skills and the stances that the Scrum Master used to be effective and successful in doing their job. Because the Scrum Master is the organization change leader and coach, the required skills for Scrum Master to be effective and successful in doing their job are coaching skills, facilitation skills teaching skills, and behavioral science skills. As Scrum Master also uses the mentoring stance, the Scrum Master is expected to have technical skills also because the Scrum Master needs to bring their own experience especially when they are mentoring the development teams on cleaning up their technical debt or mentoring the management about servant leadership.

An awesome Scrum Master knows when to apply the right skills and the right stances according to the context where the Scrum Master is in to improve the whole organization's agility.

SIGN UP FOR THE NEWSLETTER

    By signing up you agree with our privacy policy

    GET IN TOUCH

    To speak with us, call (+31) 613 326 179, send us an email, or reach out to us by chat or What’s App.

    THINKING

    Shopify Summer Editions ’23 – our favourites

    Imagine my Business – Imagine my Store – Imagine my Future This is the hook, Shopify introduces us to the Summer Editions ’23. One of the most powerful updates until now. There have been some changes in the digital world, which automatically affect the eCommerce industry – bringing a lot new opportunities to the field. Personalisation...

    Shopify’s one-page checkout

    By now, we’ve all heard of the Shopify Editions | Winter ’23 and the amazing upgrades that the eCommerce platform will be offering soon.  Shopify is one of the biggest players in the industry, holding a substantial market share in the United States and accounting for over $444 billion in global economic activity. The new...

    B2B with Shopify: Unlocking the Power of Business-to-Business Commerce

    In today’s digital age, eCommerce has revolutionised the way businesses operate and connect with their customers. Shopify, one of the leading eCommerce platforms, not only caters to direct-to-consumer (DTC) businesses but also provides robust features, which Shopify Plus merchants can utilise for business-to-business (B2B) transactions. This article explores the world of B2B on Shopify, its...

    Shopify Markets Pro: The Ultimate Solution for International eCommerce Businesses

    Are you looking to expand your eCommerce business and take over the international market? Yet the complexities of international transactions made you reconsider your decision? Shopify Markets Pro delivers an all-in-one solution that simplifies the process of selling globally. We’ll be showing you all the things you need to know about the new toolkit of...

    The logo of Klaviyo One, a comprehensive customer data platform (CDP) that revolutionises business growth and customer engagement.

    What is Klaviyo One?

    Klaviyo One is the all-in-one platform to grow your business. Klaviyo has always been a powerful email marketing tool, but with the release of Klaviyo One, they are now a complete customer data platform (CDP). This means that you can now manage all of your customer data in one place, and use it to drive...

    Various equipment such as camera are put on the white background

    Omnichannel versus Multichannel

    Omnichannel and multi-channel: what’s the difference? We’re going to be elaborating on the differences between omnichannel and multi-channel. So let’s jump straight into it! So let’s start off with a few definitions. The defintions First of all, when we speak about channels what we mean is a medium through which a brand is able to...

    Title of the blog: WooCommerce migration: A step-by-step guide

    WooCommerce migration: A step-by-step guide on how to navigate your migration

    In the dynamic world of eCommerce, staying ahead means not just keeping pace with technology but leveraging it to your advantage. At Flatline Agency, we’ve observed a significant trend where businesses are transitioning their digital storefronts to platforms that offer more agility, scalability, and user engagement.  Introduction WooCommerce is favoured by many for its seamless...

    Season 2/2: Mastering Framer’s most useful features in 5 minutes

    Learn how to create your new intuitive, and beautiful experiences with Framer Welcome back to our Framer blog series. In our previous blog post, we started discovering how Framer can transform the process of designing, sharing, and publishing websites and prototypes without the need for coding knowledge. Framer is a comprehensive design tool tailor-made for...

    Shopware to Shopify: The best eCommerce tool in 2024

    Switching from Shopware to Shopify should be your next step, but why? Furthermore, how? We’re here to answer all these questions, so don’t worry. Introduction At Flatline, we have noticed a shift in businesses in the digital marketplace. More companies are transitioning from Shopware to Shopify to unlock new growth opportunities and enhance their digital...

    Season 2/1: Framer’s what, how, and why

    Let’s learn how to design, share, and publish your new website faster than ever with no code. At Flatline, we’re excited to announce that we will release a new blog series. This, as the title suggests, will cover how to use Framer to the best of its ability. Our first release will explain “what” Framer...

    From Lightspeed to Shopify: Optimising your migration in 2024

    Migrating from Lightspeed to Shopify is absolutely worth it, but why? And how? Don’t worry, all of these questions will be answered here. Lightspeed and Shopify Identification Lightspeed is a cloud-based commerce platform tailored for retail, hospitality, and golf businesses. It provides a comprehensive set of tools, including point-of-sale (POS) systems, inventory management, and customer...

    ChatGPT 3.5 vs ChatGPT 4: A direct comparison

    The staggering differences between ChatGPT 3.5 and ChatGPT 4, side-by-side. Welcome to our newest blog. Today we’ll be delving into the details of 2 of the most popular AI tools in the world. ChatGPT 3.5 and ChatGPT 4. As some of you may already know, Chat ChatGPT is the paid subscription provided by OpenAI, we’re...

    A-clear-step-by-step-guide-for-your-HubSpot-settings-by-Flatline-Agency-blog-post-picture.png

    HubSpot settings: Your clear guide for 2024

    A complete guide to answer all of your questions on how to set up your HubSpot Settings. Welcome to our guide on your HubSpot settings navigation. If you’re new to HubSpot and not sure how or where to start, don’t worry. This guide, along with our complementary videos, will help you through each step to...

    Season 1/4 – Shopify B2B apps

    Shopify B2B apps – the Flatline go-to’s Shopify has brought its B2B game to the next level. There are a lot of opportunities to take from the eCommerce platform and also a lot of apps to be used. We’ll introduce you to the B2B basics of Shopify and our Go to apps, for Shopify Plus...

    Season 1/3 – Shopify multistores

    Shopify multistores – the innovation of merging your online business Shopify has emerged as a beacon for retailers looking to expand their digital footprint. With the introduction of Shopify multistores, businesses now have the capability to manage multiple storefronts under a single umbrella, a feature that has revolutionised the way brands approach online selling. This...

    Season 1/2 – Shopify email setup

    Let us show you how to set up your Shopify email – store owner email and sender email! Email is more than a communication tool for your customers, it’s a real marketing tool that can be used in so many ways. 2024 is definitely an opportunity for you to step up your mail game with...

    This site is registered on wpml.org as a development site. Switch to a production site key to remove this banner.